Where does LCC provide cleaning services?
Toronto and the Greater Toronto Area.
Knowledge centre
Helpful answers, clearly explained.
Current management-approved cleaning policies remain subject to the draft Terms and qualified legal review.
Which cleaning services are currently available?
Residential, office, commercial, deep, move-in and move-out, and Airbnb and short-term-rental cleaning.
Is a quote request a booking?
No. A request is submitted for review and does not confirm a booking, price or service contract.
How long is a written quote valid?
A written quote is valid for 14 calendar days unless the quote states otherwise.
What notice should I give to cancel or reschedule?
Customers should provide at least 24 hours’ notice. No cancellation fee is currently published, and exceptional circumstances are reviewed.
When is payment due?
Residential customers pay after approved work is completed unless different written terms were agreed beforehand. Approved commercial clients may receive invoices due within 15 calendar days; credit terms are not automatic.
How should I report a service concern?
Use the public contact form within 24 hours after completion. LCC will review the concern and may offer a reasonable corrective cleaning visit where appropriate; refunds or corrective visits are not automatic.
Are newsletter marketing or analytics active?
No. Newsletter marketing, non-essential analytics and advertising cookies remain disabled.
For property-specific questions, use the public contact form.